Privacy Policy

Last updated: January 2025

Data Controller: Rafilis Bilisim Teknolojileri Limited Sirketi
Dubai Internet City, Building 1, Office 302, Dubai, UAE
Caglayan Mah. 2062 Sokak Gunes Sitesi B Blok, Antalya, Turkey
developer@rafilis.com
1
Introduction

At Rafilis, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our products and services.

2
Information We Collect

Information You Provide

  • Account information (email address, password)
  • Profile information (name, preferences)
  • Payment information (processed by our payment processor)
  • Messages you send through contact forms

Automatically Collected

  • Device information (device type, operating system)
  • App usage data
  • Crash reports and performance data
3
LES VPN — Zero-Log Policy

We are committed to your privacy. For LES VPN:

  • We do NOT log your browsing history
  • We do NOT store connection timestamps
  • We do NOT record your IP addresses
  • We do NOT monitor your traffic
4
How We Use Your Information
  • Provide and maintain our services
  • Process your subscriptions and payments
  • Provide technical support
  • Notify you about service updates
  • Improve our products
5
Data Sharing

We do not sell your personal data. We may share your information only:

  • With our payment providers for payment processing
  • With valid court orders for legal requirements
  • With third parties with your explicit consent
6
Data Security
  • TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits
  • Access controls and monitoring
7
Your Rights
  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
8
Cookies

We use cookies on our website to remember your language preferences and session information. You can disable cookies through your browser settings.

9
Children's Privacy

Our services are not designed for children under 13. We do not knowingly collect personal information from users under 13 years of age.

10
International Data Transfers

Your data may be processed on servers in different countries. We ensure all transfers are protected by appropriate security measures.

11
Data Retention

We retain your data only as long as necessary. When you delete your account, your personal data will be deleted within 30 days, except where required by law.

12
Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through email or in-app notification.

Data Protection Officer

Privacy-related questions or concerns

developer@rafilis.com

General Support

Product help and technical assistance

support@rafilis.com